Return Policy

  • We will ENSURE all products have been screen and checked for quality assurance. However, if it is proven to be our mistakes (wrong / defective product)  we will arrange to exchange the orders without any charges. Please note that Kazzue Store must be alerted and products must be returned within 7 days together with the invoice.
  • We DO NOT accept return/exchange any product that is returned more than 7 days after receipt.
  • We DO NOT accept return/exchange any product that has been opened or used.
  • Any product that is NOT in its original condition, damaged, or missing packaging will not be accepted for return/exchange.
  • We DO NOT provide cash refund, only offer exchange for other products of same pricing.
  • Customers are required to bear return shipping fees in cases of style exchange.
  • Kazzue Store reserves all rights of final conclusions for any disputes or disagreements.


Note: Have your eyes examined regularly and always follow your eye care professional’s instructions for the proper use and care of your contact lenses. If you experience pain or discomfort from your contact lens